The Challenge
A fast-growing logistics company was running aging on-premise servers at its main Columbus facility, with slow MPLS connections to 7 satellite warehouses. Warehouse management system performance was poor at remote sites, causing picking errors and delays. The company had no disaster recovery plan.
The Buckeye Telecom Solution
- Migrated WMS and core applications to a hybrid cloud environment with Columbus data center anchor
- Replaced MPLS with SD-WAN across all 8 locations — optimized routing for WMS traffic
- Deployed DRaaS with 4-hour RTO — automated daily replication to secondary facility
- Implemented centralized SD-WAN management with real-time visibility at every warehouse
- Integrated 4G/5G backup at each site for automatic failover
Results
- Network uptime across all locations reached 99.99% — up from ~97.5% on legacy MPLS
- WMS application response time at remote warehouses improved 3x
- Picking error rate dropped 22% due to improved application reliability
- Infrastructure spend reduced 62% by eliminating on-prem hardware refresh cycle
- Successfully tested DR failover — full operations restored in 3.5 hours vs. estimated 2-day outage
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