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📍 Serving Columbus, OH

Managed IT Services for Columbus, Ohio Businesses

Flat-rate helpdesk, security, and network management — your Columbus IT department on demand

Buckeye Telecom Inc. — Columbus, OH614-224-2003jeubanks@buckeyetelecom.com
Most Columbus small businesses can't justify a full-time IT employee — but they can't afford to go without IT support either. Buckeye Telecom's managed IT service gives you a full team of network engineers, security specialists, and helpdesk technicians at a flat monthly rate. We handle the technology so you can focus on running your Columbus business.
< 1 hr
Avg. helpdesk response time
$75–150
Per user/month all-in
24/7
Network monitoring
30 days
Typical onboarding time
Managed IT Services for Columbus Businesses

Helpdesk Support

Live helpdesk for your Columbus team — phone, email, and remote access support during business hours with emergency after-hours coverage.

Network Monitoring & Management

24/7 monitoring of your Columbus network — we catch and fix issues before they affect your team.

Endpoint Security

Managed antivirus, EDR, and patch management across every workstation and server in your Columbus office.

Microsoft 365 Management

Licensing, configuration, security hardening, and ongoing support for your Columbus team's M365 environment.

Backup & Disaster Recovery

Automated daily backups with tested restore procedures — your Columbus business data is protected and recoverable.

Cybersecurity

Firewall management, email security, multi-factor authentication, and employee security awareness training.

Cloud Services

Azure and Microsoft 365 deployment, migration, and ongoing management for Columbus companies moving to the cloud.

vCIO Consulting

Quarterly technology reviews and strategic IT planning — act like a company with a full IT department, at a fraction of the cost.

In-House IT vs. Managed IT — Columbus Cost Reality
FactorManaged IT (Buckeye)In-House IT Staff
Monthly cost (25-person company)$1,500–$3,500/mo$6,000–$8,000/mo (salary + benefits)
After-hours coverageIncludedOvertime or on-call pay
Expertise depthFull team: network, security, cloudOne generalist
Turnover riskNoneHigh — disrupts operations
Security toolingEnterprise tools includedSeparate licenses required
ScalabilityAdd/remove users instantlyHire/fire cycle
Columbus Industries We Support

Professional Services

Law firms, accounting practices, and consultants in Columbus who need reliable IT without distracting their staff.

Healthcare

HIPAA-compliant IT management for Columbus medical practices, dental offices, and specialty clinics.

Non-Profits

Budget-friendly managed IT for Columbus non-profits — Microsoft nonprofit licensing and security basics covered.

Manufacturing

OT/IT convergence, shop floor networking, and ERP support for Columbus-area manufacturing companies.

Frequently Asked Questions
What does managed IT cost for a small Columbus business?
For a Columbus business with 10–30 employees, managed IT typically runs $75–$150 per user per month. That covers helpdesk, monitoring, security, and M365 management — far less than a full-time IT hire.
Do you provide on-site IT support in Columbus?
Yes. While most issues are resolved remotely, we dispatch technicians to Columbus locations for hardware installations, network buildouts, and issues that require hands-on work.
Can you take over IT from our current provider?
Yes — we handle transitions all the time. We document your environment, coordinate the handoff, and minimize disruption to your Columbus team. Most transitions complete in 30 days.
Are you able to support multiple Columbus office locations?
Absolutely. We manage multi-site environments across Greater Columbus including Dublin, Worthington, Westerville, Hilliard, Easton, and downtown.
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