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Remote Work

Is Your Business Network Ready for Permanent Remote Work?

By Jonathan Eubanks, Buckeye Telecom · March 2, 2026 · 7 min read

During COVID, most Ohio businesses scrambled to get remote work functional. VPNs were deployed in a weekend. Home networks became business infrastructure. Video conferencing replaced in-person meetings. It worked, more or less. But "worked during an emergency" and "designed for the long term" are very different standards.

Three years later, many businesses are still running remote infrastructure that was patched together in 2020 — and discovering the gaps when it fails.

The VPN Problem

Traditional VPNs were designed to connect a small number of remote users to a central office network. They route all traffic through a central hub — meaning a remote employee's Teams call goes from their home, to your office, and back out to Microsoft's servers, then back through the same path. At scale, this creates bottlenecks, adds latency, and degrades the performance of cloud applications that are supposed to be accessed directly.

Modern alternatives — particularly SASE (Secure Access Service Edge) and SD-WAN with cloud security — route traffic intelligently. Cloud application traffic goes directly to the cloud; only traffic that genuinely needs to reach the office goes through a tunnel. Performance is dramatically better, and security is actually tighter because inspection happens at every endpoint rather than at a central chokepoint.

Symptom to watch for: If remote employees complain that Microsoft 365 or other cloud applications are slower than when they're in the office, you likely have a VPN hairpinning problem. Traffic is being routed through the office unnecessarily.

Bandwidth Planning for a Hybrid Workforce

Your office internet connection was sized for a building full of people. If half your team now works remotely, you may be over-provisioned at the office and under-provisioned at employees' homes. Revisit your bandwidth planning: what's the peak concurrent usage in the office now? Are remote employees on adequate home internet (and is it your business or theirs to ensure it)?

Security for Remote Workers

Home networks are not business networks. They're shared with family members and personal devices, often running consumer-grade routers with default passwords and no patching. The security risks are real. At minimum, remote workers should be on managed devices (company-owned or BYOD enrolled in MDM), running endpoint security software, and using MFA on every business application. Where possible, providing employees with a business-grade router for their home office is worth the investment.

The Collaboration Infrastructure Audit

Beyond connectivity, check whether your collaboration tools are actually meeting your team's needs. Are video meetings reliable? Is file sharing fast? Can remote employees participate equally in hybrid meetings, or do they feel like second-class participants watching an in-room meeting through a laptop camera pointed at a whiteboard? The technology infrastructure shapes the work culture — hybrid-first infrastructure enables hybrid-first culture.

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Jonathan Eubanks, President of Buckeye Telecom
About Jonathan Eubanks
Founder & President · Buckeye Telecom · 23 years in Ohio telecom

Jonathan founded Buckeye Telecom in 2003 after years in the Columbus telecom industry — first at 5-Star distributors learning the carrier side, then carrying his own quota in telecom sales. He still personally answers his phone.

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