📍 Serving Columbus, OH since 2003

Managed IT & Business Phone Services for Columbus, Ohio

One Columbus partner for your entire technology stack — managed IT, cybersecurity, business phone, and network. 23 years. Vendor-neutral. One invoice.

Buckeye Telecom Inc. — Columbus, OH614-224-2003jeubanks@buckeyetelecom.com

Most Columbus managed services providers handle IT but outsource phones to a carrier. Most carriers handle phones but never touch IT. That split creates expensive gaps — finger-pointing during outages, mismatched contracts, and decisions made by people who do not see the whole picture. Buckeye Telecom is different. We started in 2003 as a telecom carrier broker. We added managed IT and security as our clients asked us to. Today we are the rare Columbus, Ohio MSP that handles both — under one roof, one contract, one accountable team.

23 Years

Operating in Ohio

500+

Ohio businesses served

One Roof

IT, security, phone, network

Vendor-Neutral

No house brand to push

Why Columbus Mid-Market Companies Need Both Under One Roof

Finger-Pointing During Outages

When phones go down, your MSP blames the carrier. The carrier blames the MSP. You sit on hold while customers cannot reach you.

Multiple Monthly Invoices

One bill for IT support, one for cybersecurity, one for internet, one for phones, one for the SD-WAN, one for compliance. No one is looking at total cost.

Mismatched Contracts

Your IT contract renews in March, the carrier in September, the security tool in December. Nothing aligns. Nothing gets optimized.

Decisions Made in Silos

Your MSP recommends a cloud migration. Your carrier sells you bandwidth that does not match. Your security vendor flags risks no one resolves.

Higher Total Cost

Three vendors with overlapping tools, duplicated licensing, and no one negotiating across the whole stack. Mid-market companies routinely overpay 20–30% under this model.

No Strategic Owner

Nobody is accountable for the whole technology picture. Your team plays integrator on top of running the business.

Most managed services providers want to sell you their stack. We don't have one. We help you decide what to buy — the right carrier, the right phone system, the right firewall, the right cloud — and then we run the result. After 23 years, we've seen which decisions age well and which don't. That's the value our Columbus clients pay for.

How We Work: Evaluate. Decide. Manage.

Evaluate

We audit your IT environment, your phone system, your carrier contracts, your security posture, and your spend — benchmarked against what mid-market peers actually pay.

Decide

We help you choose the right carriers, vendors, and contracts — vendor-neutral. We negotiate alongside you. We document why each decision was made.

Manage

Once you have made the right decision, we run it. 24/7 monitoring, helpdesk, security, phone administration, and renewal advisory — under one accountable team.

What We Evaluate, Decide On, and Manage for You

Helpdesk & End-User Support

Live helpdesk for your Columbus team. Microsoft 365 management. Password resets, hardware support, onboarding, and offboarding. More on managed IT →

Cybersecurity & 24/7 SOC

Next-gen firewall, MDR, MFA, endpoint protection, and email security. Compliance support for HIPAA, PCI, SOC 2, CMMC. More on managed security →

Hosted Business Phone (VoIP & UCaaS)

Cloud phone system with mobile app, SMS, video, auto-attendant, and call recording. One number rings every device. More on hosted VoIP →

Network & SD-WAN

Multi-site connectivity, automatic failover, application prioritization, and centralized management. More on SD-WAN →

Cloud & Data Center

Microsoft 365, Azure, hybrid cloud, colocation, and disaster recovery. We design what fits the workload. More on data center & cloud →

Compliance & vCIO

HIPAA, PCI-DSS, SOC 2, and CMMC alignment. Quarterly technology reviews and 3-year roadmaps. We sit in for the IT executive role you do not have on staff.

Convergence vs. Separate Vendors — What it Costs You

Factor	Buckeye Convergence	Separate MSP + Carrier + Security Vendor
Monthly invoices	1	3–6
Accountability during an outage	One team. One number to call.	Each vendor blames another.
Contract alignment	Co-terminus. We renew everything together.	Renewals scattered across the calendar.
Strategic ownership	vCIO sees the whole picture.	No one owns the totality.
Tooling overlap	Unified stack. No double-pay.	Duplicate licenses across vendors.
Carrier negotiation leverage	23 years of carrier relationships working for you.	You negotiate alone.
Total monthly cost (typical 50-user mid-market)	$6,000–$9,500	$8,000–$13,000

Convergence Case Study · Hosted VoIP + Telecom Audit

Columbus Law Group Saved $50,400 Annually After Switching to Convergence

An 85-attorney Columbus law firm was paying separate vendors for their phone system, internet, and IT support. We audited the carrier contracts, replaced their aging PBX with hosted VoIP, eliminated unused lines, and consolidated everything onto one monthly invoice — saving $4,200 per month and reducing four vendor relationships to one.

Read the full case study →

Industries We Serve in Columbus and Across Ohio

We work with mid-market businesses across Ohio — 50–500 employees, 2+ locations, $10M–$250M revenue. Industry pages with named solutions:

Manufacturing Healthcare Legal Financial Services Retail Other — Ask Us

Frequently Asked Questions

We already have an MSP — can you just handle our business phones?

Yes. We deploy and manage hosted VoIP, SD-WAN, and SIP services for Columbus businesses that already have an MSP. Many of our telecom-only engagements eventually grow into full convergence as our clients see how much smoother things run when one team owns both layers.

We already have a phone system — can you just handle our managed IT?

Yes. About a third of our clients start with managed IT only, then move telecom to us at their next contract renewal. We will not push you to switch — we will tell you whether your current phone system is a good fit and help you optimize either way.

What if we are under contract with our carrier or current MSP?

We start with a free audit of your contracts and run the math on early termination fees against the savings of moving. In most cases we time the transition to your renewal date so there are no penalties. We will tell you honestly when staying put is the right call.

Do you serve businesses outside Columbus?

Yes. We are headquartered in downtown Columbus and work with mid-market businesses across Ohio — Cleveland, Cincinnati, Dayton, Toledo, Akron, and the suburbs in between. Most of our managed services are delivered remotely with on-site support dispatched as needed.

How does pricing work? Is it cheaper than buying separately?

You pay one monthly invoice covering whichever services you take from us — IT, security, phone, network, cloud. There is no convergence premium. Most clients pay 15–30% less in year one than they did with separate vendors, primarily from eliminating duplicated tools, unused phone lines, and renegotiated carrier contracts.

We are a 25-person company — is this overkill?

We work best with Columbus and Ohio companies in the 50–500 employee range, but we have plenty of clients on the smaller side. If you are under 25 employees, we will tell you whether we are the right fit or point you to a partner who is. No hard feelings.

Talk to an Advisor — 15-Minute Call, No Deck

Tell us what you have today — current MSP, phone system, carriers, pain points. We will tell you whether convergence makes sense for your business or whether you are already optimized. No sales pressure. We have been doing this for 23 years.