One Columbus partner for your entire technology stack — managed IT, cybersecurity, business phone, and network. 23 years. Vendor-neutral. One invoice.
When phones go down, your MSP blames the carrier. The carrier blames the MSP. You sit on hold while customers cannot reach you.
One bill for IT support, one for cybersecurity, one for internet, one for phones, one for the SD-WAN, one for compliance. No one is looking at total cost.
Your IT contract renews in March, the carrier in September, the security tool in December. Nothing aligns. Nothing gets optimized.
Your MSP recommends a cloud migration. Your carrier sells you bandwidth that does not match. Your security vendor flags risks no one resolves.
Three vendors with overlapping tools, duplicated licensing, and no one negotiating across the whole stack. Mid-market companies routinely overpay 20–30% under this model.
Nobody is accountable for the whole technology picture. Your team plays integrator on top of running the business.
We audit your IT environment, your phone system, your carrier contracts, your security posture, and your spend — benchmarked against what mid-market peers actually pay.
We help you choose the right carriers, vendors, and contracts — vendor-neutral. We negotiate alongside you. We document why each decision was made.
Once you have made the right decision, we run it. 24/7 monitoring, helpdesk, security, phone administration, and renewal advisory — under one accountable team.
Live helpdesk for your Columbus team. Microsoft 365 management. Password resets, hardware support, onboarding, and offboarding. More on managed IT →
Next-gen firewall, MDR, MFA, endpoint protection, and email security. Compliance support for HIPAA, PCI, SOC 2, CMMC. More on managed security →
Cloud phone system with mobile app, SMS, video, auto-attendant, and call recording. One number rings every device. More on hosted VoIP →
Multi-site connectivity, automatic failover, application prioritization, and centralized management. More on SD-WAN →
Microsoft 365, Azure, hybrid cloud, colocation, and disaster recovery. We design what fits the workload. More on data center & cloud →
HIPAA, PCI-DSS, SOC 2, and CMMC alignment. Quarterly technology reviews and 3-year roadmaps. We sit in for the IT executive role you do not have on staff.
| Factor | Buckeye Convergence | Separate MSP + Carrier + Security Vendor |
|---|---|---|
| Monthly invoices | 1 | 3–6 |
| Accountability during an outage | One team. One number to call. | Each vendor blames another. |
| Contract alignment | Co-terminus. We renew everything together. | Renewals scattered across the calendar. |
| Strategic ownership | vCIO sees the whole picture. | No one owns the totality. |
| Tooling overlap | Unified stack. No double-pay. | Duplicate licenses across vendors. |
| Carrier negotiation leverage | 23 years of carrier relationships working for you. | You negotiate alone. |
| Total monthly cost (typical 50-user mid-market) | $6,000–$9,500 | $8,000–$13,000 |
An 85-attorney Columbus law firm was paying separate vendors for their phone system, internet, and IT support. We audited the carrier contracts, replaced their aging PBX with hosted VoIP, eliminated unused lines, and consolidated everything onto one monthly invoice — saving $4,200 per month and reducing four vendor relationships to one.
Read the full case study →Most Columbus mid-market companies are running a mix of on-premise hardware, Microsoft 365, and an Azure or AWS footprint that grew without a plan. We help you make sense of it — and then we run it.
Our data center and cloud practice covers the full stack of what mid-market Ohio businesses actually need: colocation in carrier-neutral facilities (we partner with the major Columbus and Central Ohio data centers so you’re not locked into a single provider), hybrid cloud architecture across Azure, AWS, and private infrastructure, Microsoft 365 advanced configuration and migration (Exchange, Teams, SharePoint, Intune, Purview), disaster recovery and business continuity planning with documented RTO/RPO targets that match your actual business risk, and backup architecture — immutable backups, 3-2-1 verified, ransomware-resistant by design.
We carry a 99.99% uptime SLA across managed colocation and cloud workloads, and we test DR plans quarterly — not on paper, but with real failover drills. If you’ve never tested your backups by actually restoring something, you don’t have a backup. You have hope. We replace the hope with proof.
For Columbus businesses currently running aging on-prem servers, paying for cloud capacity they don’t use, or carrying a DR plan that hasn’t been tested in two years, this is the conversation we have most often. The audit is free, the recommendation is vendor-neutral, and the math usually works in your favor.
Telecom expense management (TEM) is the unsexy practice of reading every line of your carrier invoices and asking why are we paying for this? After 23 years auditing Columbus and Ohio business telecom contracts, we can tell you: most companies are paying for things they don’t use, at rates that haven’t been renegotiated since the contract was signed.
Our TEM engagements typically uncover three categories of waste: unused services (phone lines for employees who left two years ago, fax lines tied to retired workflows, circuits at closed locations), billing errors and contract drift (auto-renewed at non-promo rates, regulatory fees applied to lines that shouldn’t carry them, slammed services from carrier "optimization"), and over-provisioned bandwidth (the 1 Gbps fiber circuit you bought five years ago when prices were 3x current market).
Most clients save 20–35% on telecom in the first 90 days after a full audit — with savings holding because we set up ongoing invoice review and renewal advisory, not a one-shot cleanup. The Free Bill Audit Checklist walks you through the process yourself if you want to start; or schedule a free Stack Audit with our team and we’ll do it for you.
We’re carrier-neutral, which matters more here than anywhere else. A carrier’s "TEM service" is a sales channel disguised as a cost-control service. Ours isn’t. We get paid by you to find waste, regardless of which carrier it benefits.
When you partner with Buckeye Telecom for managed IT and business phone, you’re hiring a Columbus managed IT support firm and MSSP in one — the IT operations, security, telecom, and infrastructure work all roll up to a single team and a single invoice. Here’s the inventory of what’s actually included for our typical mid-market Columbus client:
If you’ve been searching for an “MSP near me” in Columbus that handles all of this under one roof, this is the engagement that does it.
We work with mid-market businesses across Ohio — 50–500 employees, 2+ locations, $10M–$250M revenue. Industry pages with named solutions:
Tell us what you have today — current MSP, phone system, carriers, pain points. We will tell you whether convergence makes sense for your business or whether you are already optimized. No sales pressure. We have been doing this for 23 years.
1 Miranova Pl, Suite 1610
Columbus, OH 43215
614-224-2003