This is the RFP we would write if we were running your procurement. Fill in your company's specifics in the fields below, then send it to the carriers and vendors you want bidding. A structured RFP levels the playing field, makes the responses easy to compare side by side, and tells the vendors you know what you are doing. Save the page as a PDF when you are done and share it.
Section 1: Company Overview
Brief Company Description
Section 3: Internet & Connectivity Requirements
Tip: Include your peak usage hours and any latency-sensitive applications (VoIP, video conferencing, cloud ERP) that require prioritized traffic.
Section 4: Voice & Phone Requirements
Section 5: Security Requirements
Current Security Tools in Place
Section 6: Proposal Requirements from Vendors
All responding vendors must provide the following in their proposal:
- Itemized monthly pricing for all services proposed
- One-time implementation and setup costs
- Contract term options (12, 24, 36 months) and early termination fees
- Service Level Agreement (SLA) with uptime guarantees and credit provisions
- Implementation timeline and migration plan
- Support model — hours, response times, escalation path
- References from at least 2 similar-sized clients in your industry
- Any subcontractors or third parties involved in service delivery
Section 7: Evaluation Criteria
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