Company

Founder led. Owner accountable. Same person since 2003.

Buckeye Telecom is a single-owner independent technology advisor. We do not have a help desk in another time zone. We do not have a sales team with quotas. We do not have a parent company that bought us last quarter. We have an owner whose cell number is on every contract, and the partners we place who actually deliver the work. That is the whole structure.

Founder Led

One owner. Same one since 2003.

Jonathan Eubanks, founder of Buckeye Telecom

Jonathan Eubanks · Founder · Columbus, Ohio

I grew up in my dad’s contracting business. Then I spent a few years on the carrier side at Columbus 5-Star. Two things stuck with me: the trades earn loyalty by showing up. The carriers lose it by overselling. So in 2003 I started Buckeye to do this a different way.

That first client from 2003? Still on the books. About a third of our clients have been with us a decade or longer. We work nationwide now, and globally through carrier alliances. The model never changed: read every contract, sit on every call, stay in the seat through the renewal.

My cell’s on every contract I sign. When something breaks at 11pm and the carrier’s support queue is closed — that’s the number you call.

Read the full founder story →

The structure

There’s a team behind me. I just want to be in the seat.

I’m Jonathan Eubanks. I’m the President. But I am not running this thing by myself, and we are not a one-person operation. There is a team behind me. Engineers, account managers, operations people. They do real work, and a lot of it does not run through me at all.

What I do choose to do is sit in every client meeting, every escalation call, and every contract review. Not because the team can’t handle them — they can. Because that is what owner-led means. The team does the work. I am in the seat for the relationship.

So when you sign with Buckeye, you get the bench depth of a team and the accountability of an owner who is choosing to stay involved. That’s the structure. That is the whole pitch.

The team handles

Day-to-day account management
Engineering and design
Project execution
Vendor coordination
Billing oversight

The owner stays in

Every client meeting
Every escalation call
Every contract review
Every QBR
Every renewal decision

The procurement question

“Will this advisor still be here in five years?”

Every mid-market procurement team asks this question. It is not paranoid. The technology advisor space is consolidating fast. We have an answer that is genuinely rare in this market, and easy to verify.

Outside investors

No PE firm holds equity. No venture capital. No silent partners. We are not raising. We are not for sale.

Outside debt

No bank loans, no revolving credit, no debt service to feed. Nothing in our capital stack creates pressure to over-promise or up-sell your account.

Years, same owner

Jonathan Eubanks founded Buckeye in 2003 and still runs it. The owner you sign with today is the owner you work with in 2030. Written succession plan documented.

What this means for your account

✓ No quarterly growth targets pushing us to up-sell what you do not need.
✓ No PE-investor margin extraction flowing down into your pricing each year.
✓ No exit clock counting down to a sale that reassigns your account to a new advisor.
✓ No debt service requiring us to take deals we should walk away from.
✓ The advisor who reads your contract this year is the same advisor who reads your renewal in 2028.

The carrier residual model only pays out if clients stay. That is the alignment built into how Buckeye is structured. Our income depends on doing right by you for the long run, not on extracting more from you this quarter.

How We Work

Seven things we’ll do every time, even when nobody’s watching.

A culture statement is just words. These are choices we actually make. If we ever stop, you’ll catch it inside a billing cycle.

If another advisor is a better fit, we’ll tell you on the first call. We’d rather lose the deal than waste your time.

If the carrier blows it, we don’t hide behind “not our network.” We stay on the call with you until it’s resolved.

We read every contract before you sign. Auto-renew clauses, term traps, MRC escalators. If something’s bad for you, we say so in writing.

We won’t place you with a partner who refuses to sign a BAA, won’t commit to an SLA in writing, or won’t let us sit on the install calls.

Your CFO hears the same story your IT director hears. Pricing, risks, what we earn on the deal — all on one slide, for both.

My cell is on every contract. So is the office line. So is my email. No support tiers, no escalation path to reach us.

When the residual stops paying, we still show up. If you’ve cancelled the carrier and are between providers, we still take the call.

If any one of these isn’t happening on your account, we want to know. Call the owner. The number’s on your contract.

The model is the moat

Carrier residual commissions only. No client invoices, no vendor spiffs, no quota bonuses.

3 to 12 percent of monthly recurring revenue, paid by the carrier out of their margin, not added on top of yours. The full math is published, the spread is documented, and every client sees the same disclosure.

Read the full compensation disclosure →

Founder led. Owner accountable. Same person since 2003.

One owner. Same one since 2003.

There’s a team behind me. I just want to be in the seat.

“Will this advisor still be here in five years?”

Seven things we’ll do every time, even when nobody’s watching.

Carrier residual commissions only. No client invoices, no vendor spiffs, no quota bonuses.

What we are working on right now.

Talk to the owner.

Talk to My Team

Got it. We will read this personally.